Saudi Arabia Emergency Numbers and Services You Should Know
When visiting or living in Saudi Arabia, knowing where to turn during emergencies is crucial. This comprehensive guide covers all essential emergency numbers and services available across the kingdom in 2025 from police and ambulance to poison control, embassies, and more. Whether you’re an expat or a tourist, this guide will help you get the assistance you need quickly and confidently.
Main Emergency Numbers in Saudi Arabia
When you find yourself in an urgent situation in Saudi Arabia, knowing the right emergency numbers can make all the difference. Whether it’s a medical emergency, fire, or police assistance, here are the key numbers to keep handy:
Police Assistance: Dial 999 or 911
Fire Emergency Response: Dial 998
Car Accidents and Traffic Police: Dial 993
Public Ambulance Services: Dial 997
Natural Disasters: Dial 966
Coast Guards: Dial 994
General Emergency Number: Dial 112 (available nationwide and connects you to all emergency services)
Most of these numbers are toll-free and accessible from any phone in Saudi Arabia. When calling, try to remain calm and clearly describe your situation and location. Keep in mind that while some operators speak English, Arabic is the primary language, so having a local friend or translator on hand can be helpful.
Important: In case of a car accident, stay at the scene until authorities arrive. Do not sign any documents in Arabic if you do not understand them simply note on the paper that you don’t understand the language. This protects your rights if disputes arise later.
Medical Services and Poison Control
Saudi Arabia offers dedicated emergency medical and poison control services to help residents and visitors in health crises:
Public Ambulance Services: Dial 997 for ambulance assistance across the country.
Poison Control: The Ministry of Health handles poison-related emergencies. You can call their emergency lines at +966 11 232 4180 or +966 11 232 4189.
King Fahd Medical City Poison Control: Expats and residents can call this toll-free helpline at 800 127 7000 for expert advice on toxicology and poisoning cases. This Riyadh-based service provides immediate guidance over the phone.
Emergency Pharmacies in Saudi Arabia
For urgent medicine needs, these major pharmacy chains offer 24/7 emergency services in many cities:
Dr. Sulaiman Al Habib Pharmacies
It’s always a good idea to check with local branches for their opening hours or any special emergency arrangements.
Family, Child, and Women’s Safety Services
Saudi Arabia has specialized helplines aimed at supporting families and protecting children and women:
Child Helpline: The National Family Safety Program runs a child protection hotline at 116111 (toll-free). This service offers help for issues like child abuse and family safety.
Domestic Violence Support: For women experiencing domestic violence, a dedicated 24/7 hotline is available at 1919, staffed by trained Saudi women.
These services primarily operate in Arabic and focus on Saudi citizens. Expats are generally advised to seek assistance from their respective embassies or consulates for family-related emergencies.
Utility and Telecommunications Emergency Contacts
If you experience a utility failure or emergency, contact these services for quick assistance:
Saudi Electricity Company: Call 920 001 100 to report electricity failures anywhere in Saudi Arabia.
National Water Company: Dial 888-CALL-NWC (888-225-5692) for water service issues or to report broken mains.
Road and Traffic Emergency Services
In case of traffic accidents or road emergencies, here’s what you should know:
Traffic Police: Dial 993 immediately if involved in or witnessing a car accident.
Do not leave the accident scene before authorities arrive and assess the situation.
Avoid signing documents in Arabic if you don’t understand the language. Instead, clearly write on the paper that you don’t understand it to protect yourself legally.
Animal and Veterinary Emergency Services
For pet emergencies or rescue services, Saudi Arabia has several established organizations and clinics:
A list of resources available : Pets In Need
Animal Rescue Centers:
Happy Endings Animal Rescue Group (Dammam)
Kitty Tender Love and Care (Jeddah)
Open Paws (Riyadh and Jeddah)
Saudi Human Society (Riyadh)
Veterinary Clinics:
Advanced Pet Clinic (Riyadh)
Elite Veterinary Clinic (Riyadh)
European Veterinary Clinic (Jeddah)
Khobar Veterinary Clinic (Khobar)
Embassies and Services for Foreign Nationals
Foreign nationals should know their embassy’s contact details for emergencies. Here are some key embassy contacts in Riyadh and Jeddah:
Bangladesh Embassy: +966 11 419 5300
Egypt Embassy: +966 55 400 2294 / +966 11 483 1305
India Embassy: +966 11 488 4144
Indonesia Embassy: +966 11 488 2800
Pakistan Embassy: +966 11 4884 7272
For complete embassies consulates information you can visit Embassypages
Lost or Stolen Property Procedures
If you lose important items or they get stolen, here’s what you should do:
Lost Bank Cards: Contact your bank immediately to block the card. They may require a police report, which you can get by calling 999 or visiting a police station.
Lost Mobile Phones: Report to the police and then contact your mobile provider to block or replace your SIM card. Here are some major numbers:
Zain: +966 590 00 0959
Jawwy/STC: +966 114 55 5555 or dial 900 from a network phone
Mobily: +966 560 10 1100 or dial 100 from Mobily phones
Lebara: +966 57 600 1755 or 1755 from a Lebara phone
Lost Passports: Report to the police first, then contact your embassy or consulate immediately.
Essential Emergency Arabic Phrases
Here are some helpful Arabic phrases to know during emergencies in Saudi Arabia:
| English | Arabic | Transliteration |
| Help! | نجدة | Najda |
| Help me | ساعدني | Saa’adinii |
| I can’t breathe | لا أستطيع التنفس | La astatie altanafus |
| Severely allergic | (شديد) الحساسية | Shadidi alhasaasia |
| Accident | حادثة | Haditha |
| Fire | حريق | Hariq |
| Murder | قتل | Qutil |
| Emergency | حالة طوارئ | Halaat tawari |
| Ambulance | سيارة إسعاف | Sayaarah iseaf |
| Doctor | طبيب | Tabib |
| Hospital | مستشفى | Mustashfaa |
| Police | شرطة | Shurta |
| I need a doctor | أنا بحاجة إلى طبيب | Ana bihajat alaa tabib |
| I need an ambulance | أنا بحاجة إلى سيارة إسعاف | Ana bihajat alaa sayaarat iseaf |
| I need the police | أنا بحاجة إلى شرطة | Ana bihajat alaa shurta |
