How to Transfer Utilities in Saudi Arabia Step by Step for Electricity Water and Internet
Moving to a new home in the Kingdom means updating your utilities quickly to avoid service interruptions. This guide explains how to transfer utilities in Saudi Arabia in clear steps, covering electricity, water, and internet. It is written for residents, expats, and students who want to complete the process smoothly without confusion. By the end, you will know exactly what to do, where to do it, and what to prepare before and after your move.
How to transfer utilities in Saudi Arabia
Electricity water and internet are handled by different providers, but the process follows a similar pattern. You close or update the old account, then activate service at the new address. Most steps can be completed online using official portals.
Transferring electricity with Saudi Electricity Company
Electricity services are managed by the Saudi Electricity Company. If your rental contract is registered on the Ejar platform, electricity is usually linked automatically to the tenant listed on the contract. If not, you need to update the account manually.
Log in to the Saudi Electricity Company services portal using your national ID or iqama. Choose the service for updating or transferring the electricity account. Enter the new property details and meter number if requested. Confirm the move in date and submit the request.
Outstanding bills must be cleared before the transfer is completed. Once approved, electricity at the new address is activated under your name. For official service details, see the Saudi Electricity Company website.
Transferring water service
Water services are handled by the National Water Company. Similar to electricity, water accounts may link automatically through an active Ejar contract. If the account is not linked, you must request a transfer.
Access the National Water Company eBranch portal and sign in. Select the service for changing the beneficiary or updating the account. Provide property details and confirm your move date. Any unpaid charges must be settled first.
After approval, the water account is registered in your name for the new address. Keep the confirmation for your records in case of billing questions later.
Transferring internet service
Internet transfers are handled directly by your provider such as STC, Mobily, or Zain. Internet is not transferred automatically when you move.
Contact your provider before your moving date. Request a relocation or new installation service. Confirm whether your current plan can be transferred or if a new contract is required. Schedule the technician visit if needed.
If fiber or fixed internet is unavailable at the new address, your provider will explain alternative options. Make sure to return any equipment if your old service is canceled.
Utility transfer checklist when moving
Before moving
- Check that your rental contract is registered on Ejar
- Clear all outstanding electricity and water bills
- Note meter numbers if available
During the move
- Submit electricity and water transfer requests online
- Contact your internet provider to schedule transfer or installation
After moving
- Confirm services are active at the new address
- Check first bills for accuracy
- Update your contact details in each portal
If you need more relocation guides and practical help, visit KSA Buddy for Saudi living resources.
