How to Check Your Saudi Health Insurance Status Using Iqama Passport or Visa
If you live in Saudi Arabia, keeping your insurance active is essential. A Saudi health insurance status check helps you confirm that your medical coverage is valid before you visit a hospital, renew your Iqama, or apply for services.
Saudi Arabia makes this process simple through the Council of Health Insurance portal. You can verify coverage using your Iqama number, passport number, or visa details in just a few minutes.
Saudi health insurance status check using CHI portal
The official way to verify health insurance in Saudi Arabia is through the Council of Health Insurance, also known as CHI.
This portal shows whether your insurance policy is active and which company provides it.
You can use it if you are
- A resident with an Iqama
- A visitor with a visa
- A dependent under a family policy
- A student or employee under employer coverage
The most reliable place to check is the CHI insurance verification service on the official website.
What you need before checking
Before starting, make sure you have one of the following
- Iqama number for residents
- Passport number for visitors
- Border number if you entered recently
- Visa number if insurance is linked to visa issuance
You will also need to complete a captcha on the portal.
Steps to check insurance with Iqama number
Follow these steps if you are a resident
- Visit the CHI insurance check page
- Select the option for Iqama or National ID
- Enter your Iqama number
- Enter the captcha code
- Click Submit
The system will show your insurance record instantly.
Steps to check insurance with passport number
This option is useful for visitors, dependents, or new arrivals.
- Open the CHI insurance status service page
- Choose Passport Number
- Enter your passport number exactly as written
- Complete the captcha
- Submit the request
You will see whether your visitor insurance is active.
Steps to check insurance with visa or border number
Some users may not yet have an Iqama. In that case, you can use visa details.
- Go to the CHI check insurance page
- Select Visa Number or Border Number
- Enter the required number
- Complete captcha verification
- Click Submit
This is commonly used for new expatriates and short term visitors.
What information you will see after verification
Once you complete the check, the portal usually shows
- Insurance company name
- Policy number
- Policy start date
- Policy expiry date
- Coverage status active or inactive
Many residents use this check before medical appointments or government transactions.
Community reported note Some users also report that insurance updates may take a short time after renewal, so checking again later can help confirm the latest status.
Common reasons your insurance may show inactive
If your insurance status is not active, common causes include
- Policy expired and not renewed
- Employer has not issued insurance yet
- Dependent coverage was removed
- Incorrect document number entered
- Insurance company delay in updating CHI records
If your insurance appears inactive, contact your employer or insurer immediately.
When you should do an insurance status check
Doing a quick check is helpful in many situations, such as
- Before visiting a private hospital
- Before renewing your Iqama
- After changing jobs
- After receiving a new visa
- When adding family dependents
For more practical living guides in Saudi Arabia, you can also visit KSA Buddy for updated expat support information.
