Saudi Post Parcel Lockers How to Redirect Track and Pick Up Your Parcel
If you want flexible delivery in Saudi Arabia, Saudi Post parcel lockers can make things much easier. Instead of waiting at home, you can collect your parcel at a secure self service locker when it suits you.
In this guide, you will learn how to track your shipment, redirect it to a locker if allowed, and pick it up without confusion.
What Saudi Post Parcel Lockers Are
Saudi Post parcel lockers are self service boxes managed by SPL, the official postal operator in Saudi Arabia. They are placed in public areas such as commercial centers, petrol stations, and busy urban locations.
When your parcel is delivered to a locker, you receive a message with a pickup code. You then go to the locker, enter the code on the screen, and the correct compartment opens automatically.
Locker services are available in major cities such as Riyadh, Jeddah, Dammam, and other large urban areas. Coverage continues to expand, but smaller towns may not have lockers yet. You can check current locations through the official SPL website.
How to Track a Parcel Using Saudi Post Parcel Lockers
You can track your parcel at any time using your shipment number.
Follow these steps
- Go to the SPL tracking page on the official website.
- Enter your tracking number.
- Check the latest delivery status.
You can also use the SPL mobile app for tracking. The app shows real time updates, including when the parcel is out for delivery or has been placed inside a locker.
Common tracking statuses include
Shipment received
Out for delivery
Delivered to locker
Once the status shows delivered to locker, you should receive an SMS with your pickup instructions.
How to Redirect Your Parcel to a Locker
In some cases, you can redirect your parcel to a locker instead of home delivery. This depends on the type of shipment and the seller agreement.
Redirection is usually possible before the parcel goes out for final delivery. Once it is marked out for delivery, changes may no longer be allowed.
To request redirection
- Track your parcel online.
- Check if a change delivery option appears.
- Select a nearby locker location if available.
- Confirm your request.
If the option does not appear, the shipment may not be eligible for redirection. In that case, you can contact SPL customer support through the official website for clarification.
How to Pick Up Your Parcel from a Locker
When your parcel is placed in a locker, you will receive an SMS. The message usually includes
- Pickup code
- Locker location
- Collection deadline
To collect your parcel
- Go to the locker location.
- Use the screen and select the pickup option.
- Enter your code.
- The locker door will open automatically.
Take your parcel and close the door properly.
Lockers are often accessible 24 hours a day if installed in open public areas. However, if the locker is inside a mall or building, access depends on that location’s opening hours.
There is a limited collection period. If you do not collect your parcel within the stated time, it may be returned to a local branch or sent back to the sender. Always check the deadline in your SMS.
Where Saudi Post Parcel Lockers Are Available
Parcel lockers are mainly available in large cities and high traffic areas. Riyadh, Jeddah, Makkah, Madinah, Dammam, and other major cities typically have multiple locker points.
To find a nearby locker
Visit the official SPL website and use the location finder tool
Check availability during the redirection step when tracking your shipment
If you live in a smaller city, locker access may be limited. In that case, home delivery or branch pickup may be the only available options.
For more practical guides about living in Saudi Arabia, you can also visit KSABuddy.
Common Issues and Simple Solutions
Pickup code not working
Make sure you enter the exact code from the SMS. If it still fails, contact SPL support before the deadline expires.
Locker is full
If lockers are full, your parcel may be redirected to a nearby branch instead. Check your tracking status for updates.
Missed pickup deadline
If you miss the collection window, the parcel is usually moved to a branch or returned to the sender. Contact SPL immediately to understand your next step.
Final Tips Before Using a Locker
- Always keep your tracking number saved.
- Check your SMS regularly once the parcel is close to delivery.
- Collect your parcel as soon as possible to avoid return issues.
Saudi Post parcel lockers are a practical option if you are not always at home. Once you understand how tracking, redirection, and pickup work, the process becomes simple and reliable.
