How to issue an exit re entry visa on Absher

If you are leaving Saudi Arabia temporarily, the safest move is to issue your exit re entry visa early and fix the common blockers before travel day. This guide shows how to issue an exit re entry visa on Absher for dependents and domestic workers, and what to do when Absher refuses to issue it.

For more Saudi living guides that are written to be practical, you can browse our KSA life checklists

What to check before you start

1. Make sure you are in the right Absher section
   Dependents are handled under Family Members Services. Domestic workers are handled under Employee Services.
2. Have the person’s details ready
   You will select the sponsored person inside Absher during issuance.
3. Expect a fee payment requirement
   Absher’s own guide says you must make sure requirements are met and the necessary fees are paid before issuing.

Steps for dependents and family members

1. Log in to Absher
2. Select Family Members Services
3. Choose Visa
4. Select the person you want to issue the visa for
5. Choose Exit and Re entry
6. Make sure requirements are met and fees are paid
7. Agree to the terms and conditions
8. Select Issue Visa

Steps for domestic workers

1. Log in to Absher
2. Select Employee Services
3. Choose the worker
4. Choose the visa type Exit and Re Entry
5. Make sure requirements are met and fees are paid
6. Agree to the terms and conditions
7. Select Issue Visa

How to confirm the fee and payment without guessing numbers

Fees can depend on the visa type and duration, so the reliable approach is to confirm the amount in your Absher flow and your bank payment screen.

1. Start the issuance flow until you reach the step that mentions fees must be paid
2. Pay using your Saudi bank channels through SADAD using the biller or reference shown in the flow
3. Return to Absher and retry Issue Visa
   Absher explicitly states the necessary fees must be paid before issuance.

What to save after you issue the visa

1. Screenshot the issued visa details page
2. Save the visa number and validity details
3. If your flow offers print, save a PDF copy to your phone

Common Absher errors and quick fixes

Requirements not met

What it means
Absher checks conditions before it allows issuance, and it stops if requirements are not satisfied.

Quick fixes

1. Recheck the sponsored person’s passport and Iqama validity
2. Retry the flow and read the confirmation step carefully
3. Log out and back in, then issue again

Fees not paid

What it means
Absher will block issuance until the necessary fees are paid.

Quick fixes

1. Pay the correct visa fee via SADAD using your bank app or ATM, matching the identifier or reference shown in the flow
2. Wait for the payment to post, then try Issue Visa again
3. If your bank shows paid but Absher still blocks issuance, double check you paid under the correct person and retry later

The person does not appear in the list

What it means
You are likely in the wrong Absher service area or the person is not available under your sponsorship record for that service.

Quick fixes

1. For dependents, use Family Members Services
2. For domestic workers, use Employee Services
3. If sponsorship was recently transferred, allow time for systems to sync and try again

Issue button is disabled or the process loops

What it means
A requirement is failing silently, often fees or eligibility checks.

Quick fixes

1. Restart the flow from the beginning
2. Confirm the fee requirement is satisfied, then try again
3. Try a different browser or the Absher mobile app

When to stop troubleshooting and escalate

Escalate if

1. The person’s details in Absher look wrong
2. You paid and Absher still blocks issuance after multiple retries
3. You get a persistent technical error that prevents access

Official reference for the issuing steps

For the official step list for dependents and domestic workers use it here Absher service guide for issuing exit re entry visas